I have tried contacting the developers here, via Twitter, and via email because the game is missing two installation files, and so, cannot be played.
No reply.
I waited for this game to come out and purchased it, expecting to have prompt support if any issues arose.
No suck luck.
I want a refund.
If you can tell me what files are missing I'll look for them in my PC to see if i can locate them for you to try and fix your issues with the game not launching